I don’t have the original document, can you still certify true a copy?

Hard Copy Documents #

If the document in question is a physical copy, such as a bank document, passport, education certificate, identity card, or birth certificate, our Notary Public will need to physically inspect the original document before they can certify a true copy of it. At present, the law does not permit the verification of original documents via virtual or video methods.

To illustrate, suppose you need to obtain a certified true copy of your passport by a Notary Public. In this case, you must physically present your original passport to our Notary Public. Only after they have inspected it, will the Notary Public be in a position to certify it as a true copy.

Digital Documents #

To the best of our information and knowledge, there are currently no guidelines/approval for certifying digital bank statements, or other digital documents.  However, we understand that only hardcopy documents downloaded from the bank’s website or other relevant websites and printed out can be notarised for the time being. [Note: this is subject to relevant authorities’ guidance and directions issued to Notaries Public from time to time]